Testimonials: what our customers say about us.
Mr Ashley Warlow. Rosemarket. Pembrokeshire:
“I am delighted to have discovered Dowson Digital. The company has helped me to move from analogue to full digital television services with extreme ease. I was extremely pleased with the recent installation of a new ‘freeview’ rooftop aerial system and a separate wall mounted satellite dish for sky and ‘freesat’, with associated cabling to both, and the removal of my old equipment. I was particularly impressed by the efficiency of the team and the neatness of their work, which was undertaken to my exact instructions. I would have no hesitation in utilising Dowson Digital again”.
Mr Warlow. Rosemarket. Pembrokeshire
Following a second visit to install further equipment:
Dear Paul,
A brief note to thank you and Jordan for calling yesterday afternoon and installing my further satellite decoder system. I am again delighted with the promptness and efficiency of your service.
NEMO Electrical: (local electrical contractors)
NEMO Electrical, choose Dowson Digital for all their contract and domestic tv aerial and satellite installations. We are pleased to recommend Dowson Digital to anyone requiring a digital installation or equipment servicing. Dowson Digital are reliable and professional and they regard our customers as their own customers. Nemo Electrical will only use Dowson Digital for digital installation or service work.
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"Dowson Digital" are proud to work with Pembrokeshires most reputable electricians, NEMO Electrical." Dowson Digital aspire to be as reputable and respected locally, as this quality electrical company.
Nemo: Tel 07791621143
Mr Rod Hay. Pembroke:
Dowson Digital recently installed my Sky Plus equipment. I was impressed with the fact that they replaced my old satellite dish, which Sky were not prepared to do and ran the new cables through the loft, which again, Sky were not prepared to do.
Dowson Digital charged me the same amount for my installation as Sky were charging and they did a much better job than Sky were prepared to do.Dowson Digital were also much cheaper than the other local companys!! They were on time, polite and friendly and they cleaned up after themselves. The team did an extremely neat job and were very efficient. I would definitely recommend Dowson Digital to anyone in Pembrokeshire who may need their digital equipment installed or serviced.
Mrs Barrett. Milford Haven:
Well done Dowson digital. Quick response, Polite and friendly, very professional father and son team. My aerial and freesat installation was over £120 cheaper than the other prices I was quoted locally, and the job was neat, tidy and they even cleaned up after themselves which is rare these days from tradesmen. I'm not very quick at adapting to new technology, Paul and Jordan were more than happy to spend a lot of time explaining and demonstrating the equipment to me and always answered the phone over the days following the visit when i got confused or had a question about using my new digibox. You can't put a price on that sort of service. I'm glad we have a company like this in Pembrokeshire to help others like me prepare for the switchover.
I will definitely recommend Dowson Digital to friends / neighbours and the people of Pembrokeshire. Bravo!!
Mr C Booth. Fishguard:
Paul, Just a quick note to thank you for sorting out our tv's last week, we are very very grateful to you and Jordan and we appreciate the time and effort you afforded us at very short notice. Please use the following testimonial on your website, we hope it will serve as a strong recommendation for your company.
"I would like to strongly endorse Dowson Digital, as a local company who value their customers and their customers needs above everything else. My wife and I have been victims of mis-information, concerning the digital switchover, and we have also fallen prey to two company's who have attempted to sell us hundreds of pounds worth of equipment which we later found we did not need. We found Dowson Digital via an internet search, and explained to Mr Dowson that we were worried about the switchover and quite anxious about the prices we had been quoted by other installation company's to date. Mr Dowson advised us to cancel the appointment we had made to have an aerial / cables / and other various equipment installed, as it appeared from what I had told him we didn't need any of it. As we were going away the following day he agreed to drive the 66 mile round trip to our house that very same evening to sort our tv system out for us."
" Mr Dowson and his son, spent an hour testing our aerial signal, inspecting our cables, checking the connections in our attic and on the sockets at the wall etc and arrived at the conclusion that all we needed were 2 freeview boxes, costing a fraction of the hundreds of pounds we had been quoted elsewhere. This was immediately sorted out and we now have digital tv."
We are so glad that we found Dowson Digital before spending money on un-necessary equipment, and we would like to praise the boys for their honesty, polite manner and professional attitude. They are truly a class above a lot of other small businesses, and their approach will create success in a way others would do well to imitate. Just to conclude, the icing on this cake was when we recieved a phone call from Mr Dowson the day we returned from our holiday, to check that everything was ok with our freeview system, and to ask if we had any questions regarding it's operation.....PRICELESS!
The Tanyard youth project, Commons Road Pembroke.
Having heard that this local community project was having difficulty securing funding to replace their satellite dish, Dowson Digital offered to undertake the work free of charge.
Dowson Digital fully recommended by the Tanyard Youth Project. We recently had problems with our Sky dish and Dowson Digital came to the rescue. We are highly delighted with the quality and high standards of workmanship and would recommend Dowson Digital to anyone needing help with digital technology
Mr Spencer Askwith, Tenby.
I am delighted to provide Dowson Digital with this testimonial for inclusion on their website. Having been let down by 2 local aerial companys' recently, i was given Dowson Digitals number by a friend who highly recommended them to me following some work they had done for her in Pembroke.
Dowson Digital called to give me a quotation within 24 hours of my phone call, and provided me with an extremely realistic price compared to those I had been quoted by the 2 other companys'. They spent a lot of time talking me through what was required in order to provide digital tv in the 3 properties i own, and they gave me a number of options to consider. There was no sales pressure or persusion for me to choose the highest priced option, on the contrary Mr Dowson understood the financial considerations all of us small businesses have to face and genuinely wanted me to spend within my budget and limitations.
Dowson Digital undertook the work i opted for, and I am more than happy to say that they provided a first class service. They conducted themselves very professionally and communicated fully with me from start to finish. Young Jordan Dowson, made a particular effort to explain the system and it's finer details to me and was very patient when I had "senior moments" and had to have things re-explained. Dowson Digital are a first class operation and I would have no hesitation in recommending them to anyone who may need the services of a local caring, customer focused professional company.
Miss Jayne Warren. Goodwick.
I would like to recommend Dowson Digital to the people of Pembrokeshire via this website, following the aerial installation they recently did at my home in Goodwick. Dowson Digital definitely went the extra mile and more for me. They are a clean and tidy operation, with the customer at the forefront of everything. Not very often do you come across a business like theirs who actually care about the standards and the service they provide. Nothing is too much bother for them and it seems that they truly enjoy their work. Well done boys you made me feel like a customer as well as a friend.
Mike and Cathy Reardon. Tenby
We are happy to endorse Dowson Digital on their website, particularly after the first class job they did for us installing our sky plus satellite system.
They arrived on time, spent a great deal of time talking us through the installation, did what we wanted not what would be easier for them, tidied and even hoovered up after themselves, and even relaced a broken roof tile which they noticed whilst fitting the dish to our chimney (at no extra charge).
These gentlemen are friendly, polite, respectful and always smiling. The type of service they provide really makes all the difference. We wish them luck and success.
Mrs Janet Alsop. Milford Haven
Many thanks for sorting out my Sky box last week. It's reassuring to know that the insurance company that cover my sky box, are using a local business like yours to undertake the repair work. I was impressed with your knowledge about Sky equipment, which I know comes from your many years spent training Sky engineers. I would like to commend you on your professionalism, politeness and customer relationship skills. I only wish all repair men, service engineers and other tradespeople were as good as you are.